Frequently Asked Questions
Do I need prior floristry experience?
No. Our catalog includes beginner courses that assume no professional background. Advanced modules specify prerequisites when applicable.
How long do I have access to a course?
You receive at least 12 months of access to course materials and updates, unless otherwise noted in the syllabus.
Are materials included?
We provide tool checklists and sourcing guidance. Fresh materials are not included; we offer regional alternatives to keep costs reasonable.
Do you issue certificates?
Yes, a digital certificate of completion is available for each course once required tasks are submitted.
What is your refund policy?
We honor a 14-day refund window for unused courses. If you have accessed more than 20% of content, refunds are reviewed case-by-case.
Is the platform accessible?
We prioritize keyboard navigation, captions, transcripts, and high-contrast text modes. Please contact [email protected] with accessibility requests.
How does mentorship work?
Select courses include critique windows. You submit photos and notes, and mentors provide time-stamped, rubric-based feedback within five days.
What is “Fallows”?
Fallows is your private list of saved courses. Use it to plan a calm, structured path before enrollment.
Do you teach foam-free techniques?
Yes. Many modules focus on foam-free mechanics and sustainable practices without compromising stability or style.
Can I change my theme preference?
Yes. Use the theme toggle in the header to switch between light and dark themes. Your choice is saved in your browser.
How do I enroll in multiple courses?
Add courses to your cart and complete checkout once. Your Fallows list will track progress across all enrolled programs.
Are there live sessions?
Most courses are self-paced with recorded lessons, but select programs offer optional live Q&A sessions scheduled monthly.